I have had an excellent experience dealing with Brenda for benefits after I retired from my job, steady updates, and other info on a regular basis

– July 2023
Robert | Lethbridge, Alberta | Retired City worker

You already know, but Brenda is doing a great job keeping us informed of
updates and changes – answering my emails on a Saturday night even!Thank you, Brenda, for all your effort

– October 2023
Neale | Regina, Saskatchewan | Past Retiree

My name is Lyle and I have been a member of Public Viking Benefits plan for 4 plus years. Being the age, I am l have found modern technology can be frustrating quite a bit of the time. With all the changes we have been through the last couple of years it hasn’t been a smooth ride for me. So having the ability to phone the Viking office and have someone to help you thru your problems is a life saver. I would like thank Brenda big time for being there and surprisingly showing no frustration on her part. I truly appreciate all she does to get me on the right path.
Thank you, Brenda, for all your effort

– May 2023
Lyle | Dalmeny, Saskatchewan | RM Retired.

I recently was able to meet some of the Staff from Viking Benefit Solutions at Agribition in Regina, Saskatchewan in November of 2023. Both Doug and Nancy were welcoming and very knowledgeable. When I returned home, I called the office and spoke to Brenda about the PUBLIK Health Plan. All my questions were answered promptly and confidently. I will be joining the PUBLIK Plan January 1, 2024, when I retiree and highly recommend making a call and chatting about retirement benefits with this company. You will not be disappointed with the level of communication, professionalism, and experience.

– December 2023
Bruce | Regina Beach, Saskatchewan

In May 2023 I was able to spend sometime visiting Brenda and Jennifer at the What Women Want 2023 Tradeshow in Saskatoon. I asked them to contact me with more information and to my surprise they reached out the very next day. I did not feel rushed, and I was able to ask all my questions. I was quite surprised as I remember Brenda saying on the phone, “pour yourself a coffee and we will spend sometime together.” I was taken as I can not recall the last time, I received such wonderful customer service. My concerns were validated, we reviewed my individual needs and I truly felt as I was an important individual and not just another phone call. The communication exceeded my expectations. I could quickly see that Viking Benefit Solutions and the PUBLIK Health Plan value their clients, have a strong brand and values. I look forward to joining the PUBLIK Health Plan.

– June 2023
Victoria | Saskatoon, Saskatchewan | City Employee

I am 72 years old and a recent PUBLIK Health Plan member. There is no online application, you can still use paper. For someone who has limited computer skills this was a huge asset. You can pick up the phone and call and speak to someone immediately and you are not transferred from department to department. You do not have to wait for answers, and everyone is willing to help you immediately. They must have a lot of experience working with Seniors as they are patient and willing to help. Every time, I call the phone Is answered by Jennifer or Brenda and you feel like they are smiling on the other end of the phone. If they say they are going to call you back, they do. “Their customer service is second to none.” The Pricing is fair and transparent and a value for your money. I feel protected.

– November 2023
Judy | Winnipeg, Manitoba | Retired

To whom it concerns,

I would like to notify management of the amazing customer service I have received by Brenda at PUBLIK insurance.

She has gone above and beyond to ensure I understood the insurance I was choosing. I felt reassured and confident in my choices following calls and emails with Brenda.

She is a true gem and great human being. I will be recommending this insurance to others.

Thank you

– December 2023
Louise | Winnipeg, Manitoba | Health Authority

I received great service today from Brenda who helped enroll my coverage.

– December 2023
Garnet | Regina, Saskatchewan | University of Regina

Hello Brenda, we got your mailed package info today, I must say that this is the easiest and quickest that I have ever signed up for anything!! Thank you!!

– December 2023
Bruce | Regina, Saskatchewan | Retired 

Brenda was extremely helpful in all aspects in getting me signed up for health insurance, much appreciated.

– December 2023
Mark | Hazlet, Saskatchewan | Retired

Hi just sending a quick note praising Brenda Behiel as she helped myself and partner sign up and has been so helpful with any questions we have had! Either she knows the answer or where to direct us! We appreciate her help so much. Thanks Brenda

– January 2024
Patricia & Blaine | Elbow, Saskatchewan

Good day, I had the pleasure of dealing with Brenda regarding information on your Publik Health Benefit program. She was extremely helpful and knowledgeable, answering all my questions and providing me with all the information to make an informed decision. She was quick to respond to all my emails and conducted herself in a polite, professional, and respectful manner.

– January 2024
Sandy | Winnipeg, Manitoba | Hydro

To whom it may concern,
We placed a call to Brenda Behiel, she got back to us promptly.
We were very pleased with her response time and service.
I would and will recommend her and the Simply Benefits team to my friends and family.
Thank you,

– Tammie and James | Calgary Alberta

I recently was able to meet some of the Staff from Viking Benefit Solutions at Agribition in Regina, Saskatchewan in November of 2023. Both Doug and Nancy were welcoming and very knowledgeable. When I returned home, I called the office and spoke to Brenda about the PUBLIK Health Plan. All my questions were answered promptly and confidently. I will be joining the PUBLIK Plan January 1, 2024, when I retiree and highly recommend making a call and chatting about retirement benefits with this company. You will not be disappointed with the level of communication, professionalism, and experience.

– December 2023
Bruce | Regina Beach, Saskatchewan

 Viking Benefit Solutions and the PUBLIK Health Plan is reliable, honest and operates with integrity. Their highly trained and experienced staff take pride in their work ethic. You can tell they take pride in their relationships with their clients. The attentive and knowledgeable staff provided an excellent enrollment and claims experience. If you are retiring and looking for continued benefits this company is worth the call as you will not be disappointed.

– December 2023
Irene | Prince Albert, Saskatchewan | Retired Cook – Healthcare

I recently had the opportunity to meet Brenda and Jennifer at the Spotlight on Seniors Tradeshow in Saskatoon on October 11, 2023. They were a pleasure to deal with and both were extremely friendly and knowledgeable. My call was responded to the very next morning, and we spoke for ½ hour about all the options. It is great that they take the time to talk to each person that calls. I will be joining the PUBLIK Plan. Great customer service. This is not a new company; it is experienced, and they still send paperwork by both email and paper which is great for a seasoned individual like me.

– October 2023
Shelley | Warman, Saskatchewan | Retired Health Care worker

Although just a recent new member of the Publik Retiree Health Plans.  I had the pleasure of dealing with Brenda.

While gathering information, numerous questions and concerns,  and eventually signing up, I have to say that Brenda  responded very quickly to my questions, concerns and information.  I feel confident that when the time comes everything will be as efficient and smooth.

– William | Municipal Retiree

Thank you Sarah for all you have done getting our benefits put together. You’ve made it easy and it’s been a pleasure working with you.

– Sylvia | Watrous, Saskatchewan

We have had contact with Brenda and find her easy to talk to and very receptive in helping us.

– Yves | Municipal Retiree

I just wanted to say how much I appreciate all that Brenda has done for me in setting up my account and completing and remitting all the necessary forms. She has always been extremely knowledgeable, helpful, courteous and friendly. I seemed to run into so many problems, but she has patiently worked through them all, even though I should have been able to do much of it myself. Good customer service is rare these days, but Brenda’s efforts go way above and beyond that to absolute excellence. If more businesses had people like Brenda, the world would be a better place.
With much gratitude,

– Joyce | Municipal Retiree

I just wanted to let you know that Brenda has been so helpful through this process. She is our new best friend as she has patience, knowledge, willing to walk my husband and I through the transition to the on line requirement for Simply Benefits. She listens to understand our technology issues and other questions and contacts us immediately when we leave telephone messages. She has been a vital support since we started as new applicants with Viking Benefits two years ago. We are grateful to have her in our corner. 

– Sandra & Barrie | Municipal Retiree

I would just like to say that I have only had positive experiences working with individuals from Viking Benefit and the Johnston Group over the last seven years.

I received personalized service on every occasion and all my inquiries were dealt with immediately and in a very efficient manner. These two companies excel at “Customer Service” which is lacking in a lot of companies these days.

I would encourage any business to look at these companies for their insurance needs. 

– City of Prince Albert | Director of Financial Services

I have been with your company for just about a year. I am very happy with the response time.

When I submit a claim the money is in our account within a few days!

Also my questions are answered immediately!

Thank you! 

– Mary | School Division Retiree

NOTE SMRA is now called PUBLIK.

In 2017 when I retired from the City of Saskatoon, I thought the current private health protection provided through work, at a reduced benefit, was the only option for us.

My Human Resources contact at the City informed me there was a relatively new option to private health insurance, Saskatchewan Municipal Retirees Association – administered by Viking Benefits of Humboldt.

My wife and I made a trip to Humboldt to Viking Benefits and to learn what the SMRA was all about. It was a wonderful experience and we happily applied for coverage. We were accepted – without the need of medicals – and the rest is history.

Anytime I had a question, or didn’t understand some of the benefits, I contacted Viking and always received a very helpful, timely response from the staff. We have never experienced difficulty with any of the claims submitted since 2017 and are extremely satisfied with both Viking and Johnson Group. All our claim transactions are online with direct deposit benefit payments.

The variety of benefits offered by SMRA can be tailored to ones personal preference and Viking can provide a comparison of coverage options with costs.

We are most grateful to Viking Benefits for recognizing the need for a private health care plan for retiring Saskatchewan municipal employees and for making SMRA happen!

We hold SMRA in high esteem and strongly recommend this organization as a viable alternative for post-retirement health benefits.​

– Nick | City of Saskatoon Retiree 

Note SMRA is now called PUBLIK.

The SMRA insurance program we selected has covered our needs very well. Since joining SMRA last summer I have found Viking Benefit Solutions- PUBLIK has been great to work with. I am happy with our membership even in the face of challenges resulting from Covid-19.

– Owen | City of Prince Albert Retiree

I am a recent healthcare retiree and so fortunate to find a health and dental benefits plan that best suits my needs. SMRA is a great alternative to the previous choices available. I am very pleased with the coverage and hope others retired from healthcare join the plan. 

– Dan | Health Authority Retiree

Although just a recent new client of Publik, Viking Benefit, I had the pleasure of dealing with Brenda.

While gathering information, numerous questions and concerns, and eventually signing up, I have to say that Brenda responded very quickly to my questions, concerns and information. I feel confident that when the time comes everything will be as efficient and smooth.

Thank you

– William | City of Manitoba Retiree

My husband and I have just signed up for health benefits. When we received the information about the company from a friend we weren’t sure if we should switch. New is always a bit
scary and we have been with another insurance company since retirement.

We had so many questions and sent so many emails. We dealt with Brenda Behiel and she is fantastic. I really cant say enough about her efficiency, she answered all our
questions and got back to us in a timely manner. Even when I called her on the phone she answered. That is something in this world of answering machines at every
business. I like to speak with a person and not get a machine when I try to call. I just want to say we were very impressed. We didn’t have to wait a day or two for a response,
we received answers right away. Brenda was great, easy to deal with, helpful and efficient.

– Edward & Linda | Winnipeg Police Retiree

– Kim | School Division Retiree

– Cathy | Saskatchewan Housing Authority

– Melanee – Manitoba Liquor and Lotteries

– Barb | Saskatchewan Government – Social Services