“Hello, I am from Saskatoon. Our family just enrolled with an Elite health plan, my husband having retired a few months ago. I have communicated with Brenda over the course of the past year, and she has been simply exceptional to work with. I can’t say enough. She answered so many of our questions with promptness, expertise, and kindness. We never felt pressured (which I really appreciate!), and she allowed us the time to discern our needs. Jennifer assisted in putting together some of the mail out information, for which we are also grateful.
Brenda represents your organization very well and is a wonderful “face” of the company. Although we had never heard of Publik/Viking insurance, and admittedly were initially a bit skeptical, we agreed that the customer service that we were met with in Brenda went a long way in swaying us your way. We enter this new partnership with confidence as we know we have someone so capable and kind on the other end to answer questions or help us out.
Thank you for accepting us as clients, and here’s to many great years ahead!”