“My experience with Brenda has been nothing but fantastic. The first contact with Brenda was via email when I was researching all available benefit plans. She immediately provided all my options within 24 hours of my email. Going forward, every email (and I sent lots) I sent to Brenda was dealt with in a prompt manner. I found Brenda very knowledgeable, considerate and just an overall fantastic person to deal with. She certainly made my decision a lot easier as she had all the answers to my questions so I never had to second guess what I might be signing up for. Now that I have become a member, I hope the line of communication remains the way it has been so far. Hats off to Brenda – sure wish more customer service based businesses had your work ethic.”